Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Fortune Equipment Group website and any business consulting, advisory materials, workshops, assessments, reports, templates, or other services provided by Fortune Equipment Group (“FEG,” “we,” “us,” or “our”). By accessing our site or engaging our services, you agree to be bound by these Terms. If you do not agree, do not use the site or services.

1. Scope of Services

FEG provides advisory services focused on equipment utilization processes, operational efficiency, and optimization of internal procedures. Our services may include discovery sessions, process mapping, data review, performance analysis, recommendations, and implementation planning. Unless expressly agreed in writing, FEG does not perform on-site equipment operation, maintenance, repair, procurement, installation, leasing, resale, or brokerage.

Any timelines, outcomes, benchmarks, or savings references are estimates based on assumptions and information made available by the client. Actual results depend on numerous factors outside of FEG’s control, including execution quality, workforce adoption, operating conditions, supply chain constraints, and management decisions.

2. Advisory Nature; No Professional Licensure Reliance

Our work product is provided for business decision support. You remain solely responsible for decisions, actions, and outcomes resulting from your use of our recommendations. FEG does not provide legal advice, accounting advice, or regulatory certification services, and you should consult qualified professionals where appropriate. No communication or deliverable creates a fiduciary relationship between you and FEG.

3. Client Responsibilities

To enable effective engagement, you agree to: (a) provide timely access to relevant personnel, systems, data, and documentation; (b) ensure the accuracy and completeness of information supplied; (c) designate a primary point of contact with authority to coordinate schedules and approvals; and (d) cooperate in good faith.

If client-provided information is inaccurate, incomplete, or delayed, FEG may need to revise assumptions, re-scope activities, adjust schedules, or provide qualified findings with noted limitations.

4. Intellectual Property and Deliverables

Unless otherwise stated in a written agreement, FEG retains all rights, title, and interest in pre-existing methodologies, frameworks, templates, tools, and know-how used to perform services (“FEG Materials”). Upon full payment, you receive a non-exclusive, non-transferable license to use deliverables for your internal business purposes. You may not resell, publish, distribute, or create derivative works for external commercial use without written consent.

If an engagement includes client-provided materials, data, or branding, you grant FEG a limited right to use such materials solely to perform services. Client retains ownership of its materials.

5. Confidentiality

Each party may receive non-public information of the other that is marked or reasonably understood as confidential. Both parties agree to protect confidential information using reasonable safeguards and to use such information only for purposes of the engagement. Confidentiality obligations do not apply to information that is publicly available through no breach, independently developed without use of the confidential information, or rightfully obtained from a third party without restrictions.

6. Fees, Invoicing, and Payment

Fees and payment terms are defined in the applicable proposal, statement of work, or invoice. Unless stated otherwise, invoices are due upon receipt. Late payments may result in a pause of work and may incur reasonable administrative costs. If the scope changes due to new requirements, materially different conditions, or expanded deliverable expectations, we may issue a change order or revised proposal.

7. Scheduling, Rescheduling, and Engagement Changes

Consulting engagements require coordination across teams and calendars. If meetings are missed or repeatedly rescheduled, delivery dates may shift. If access to personnel or data is not available as planned, FEG may re-sequence tasks, provide interim findings, or conclude work with documented limitations.

8. Website Use; Acceptable Conduct

You agree not to misuse the website or interfere with its operation. Prohibited conduct includes unauthorized access attempts, scraping or automated collection of content in a manner that burdens infrastructure, introducing malware, or violating applicable law. We may restrict access where we reasonably believe misuse has occurred.

9. Disclaimers

The website and services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the website will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the maximum extent permitted by law, FEG will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, business interruption, or loss of data, arising from or related to your use of the website or services. In any event, FEG’s total liability for claims arising out of or relating to the services will not exceed the fees paid to FEG for the specific services giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless FEG from and against claims, damages, liabilities, and expenses arising out of (a) your breach of these Terms, (b) your misuse of the website, or (c) your implementation of decisions based on advisory recommendations, except to the extent caused by FEG’s willful misconduct.

12. Termination

Either party may terminate an engagement in accordance with the governing proposal or statement of work. Upon termination, you remain responsible for payment of services performed and approved expenses incurred up to the termination date. Where feasible, FEG will provide completed work products up to the termination point.

13. Governing Law

These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflict of law principles. Any disputes shall be brought in a court of competent jurisdiction located in Kentucky, unless otherwise agreed in writing.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, services, or legal requirements. The “Last Updated” date above indicates the latest revision. Continued use of the website after changes become effective constitutes acceptance of the updated Terms.